We require a non-refundable deposit equal to one night’s stay plus tax at the time of booking. This deposit is non-refundable if you cancel for any reason.

Changes or cancellations made within 7 days of your original arrival date are not permitted. If you shorten your stay within this 7-day window, you are responsible for all originally reserved nights, including changes made at check-in or during your stay.

Changes made more than 7 days before arrival are subject to a cancellation fee.

Our deposit is non-refundable for any reason, including cancellations or changes to your reservation.

Because West Yellowstone is a destination that is often booked well in advance, last-minute changes can be difficult for us to accommodate.

Changes or shortened stays within 7 days of your original arrival date are not permitted, including changes made at check-in or during your stay. Changes made more than 7 days before arrival are subject to a cancellation fee.

Please contact us as soon as possible if you need to change your dates.

We’re happy to note room location requests, but we cannot guarantee them. During peak season, we are often at high occupancy, and our property management system automatically assigns rooms based on availability and best fit.

We’ll always do our best to accommodate your request!

Because we are a small motel with a small team, we can accommodate reservations of up to 3 rooms. We’re unable to accept groups requiring more than 3 rooms.

Need to check out before the office opens? Simply leave your keys in your room and close the door, or place them in the key drop box outside the office.

Arriving after hours? Just let us know and we’ll arrange a self check-in. If we don’t hear from you before the office closes, we’ll automatically set up your self check-in so your room is ready when you arrive.

Yes! We offer complimentary basic Wi-Fi for our guests. Please note that the connection is not intended for video streaming or gaming.

For the comfort and safety of all our guests, we cannot exceed our maximum room occupancy.

Our rooms allow a maximum of 2 guests per bed, and children of all ages count toward the occupancy limit. These limits are also required by fire code.

If your party exceeds the maximum occupancy, we’ll need to move you to a larger available unit or cancel the reservation.

We do not provide or permit additional beds, cots, rollaways, air mattresses, or other additional bedding in our rooms.

Yes! July temperatures in West Yellowstone can reach the high 80s, while nighttime temperatures can drop into the 40s. During the warmer summer months, we provide seasonal air conditioning with window units.

Each room includes one parking space. If you have additional vehicles, a trailer, or an oversized vehicle, you’ll need to use nearby street parking.

Smoking is not permitted inside any of our rooms. You are welcome to smoke outside as long as the room door and nearby windows remain closed.

Smoke damage is costly to repair and can result in a $250 per-night penalty. If smoke damage is discovered during your stay, your reservation will be canceled immediately and the penalty will apply.

For the comfort of our guests and to keep our rooms fresh and safe, cooking is not permitted inside the rooms. Personal cooking appliances are also not allowed.

Need to reheat leftovers or warm something after a long day in Yellowstone? We have a 24-hour community microwave located in our ice machine room.

We’re also happy to share some of our favorite local dining recommendations at check-in!

Absolutely! One of our favorite things about the Evergreen is our location.

We’re tucked away on a quiet side street, just half a block from the Yellowstone National Park boundary and half a block from Canyon Street, West Yellowstone’s main street.

Park your car right outside your room and walk to restaurants, shops, and many of the town’s attractions.

A non-refundable deposit equal to one night’s stay plus tax is required at the time of booking. If you cancel your reservation at any time after booking, this deposit will not be refunded.

Changes or shortened stays made within 7 days of arrival are not permitted, and you will be responsible for all originally reserved nights. This includes changes made at check-in or during your stay.

Changes made more than 7 days before arrival are subject to a 25% cancellation fee per night shortened.

Smoking is not permitted in any of our rooms. If smoking or smoke damage is found in a room, a $250 per-night penalty will apply, and the reservation will be canceled immediately if the damage is discovered during your stay.

Pets are not permitted in our guest rooms. Bringing a pet into a room will result in a $250 per-night penalty and cancellation of your reservation.

Cooking is not permitted in our guest rooms. Personal cooking devices and appliances are also prohibited.

Using a cooking device in your room will result in cancellation of your reservation and a $250 per-night penalty.

Due to our small property and limited staff, we are unable to accommodate groups or parties requiring more than 3 rooms.

If you’re traveling with a larger group, please give us a call—we’re happy to recommend other great accommodations in West Yellowstone.